Frequently Asked Questions About MewadInternational

MewadInternational is India's premier B2B marketplace platform that connects vendors, wholesalers, and retailers through transparent, real-time auctions. We provide a secure, verified platform for bulk trading of products with competitive pricing.

Click "Register" on the homepage and select your role (Vendor or Buyer). Fill in your personal and company details, set a strong password, and accept the Terms of Service. Your account will be created immediately and you can start using MewadInternational after logging in.

Vendor: Create and manage auctions for your products.
Buyer: Browse and bid on auctions as a retailer or wholesaler.
Admin: Manage the platform (for MewadInternational team only).

Yes! Account registration is completely free for all users. You only pay commissions or fees when you complete transactions on the platform.

After logging in, go to "Create Auction" in your vendor dashboard. Upload product images, set a base price, select quantity, and choose an auction duration. Click "Publish" to go live.

The base price is the minimum price at which bidding starts. Set it based on your product's market value and your profit margins. Remember that competitive base prices attract more bidders.

When your auction ends, the highest bidder wins. You'll receive an order notification with buyer details and the final price. You can then proceed with packaging, shipping, and payment settlement.

Once the buyer receives and confirms the order, payment is automatically settled to your registered bank account within 3-5 business days. You can track all payments in your "Payments" section.

Find an auction you're interested in, click "Place Bid", and enter your bid amount (must be higher than the current highest bid). Your bid is instantly live, and you'll be notified if you're outbid.

Yes! You can place a higher bid at any time while the auction is active. If someone outbids you, you'll receive a notification and can choose to bid again.

Congratulations! You'll receive an order confirmation with payment details. Complete the payment within 48 hours. Once payment is confirmed, the seller will ship your order. You can track the shipment in real-time.

Savings vary by product category and market conditions. On average, buyers save 20-40% compared to traditional wholesale markets through competitive bidding and direct vendor connections.

We accept credit cards, debit cards, net banking, UPI, and direct bank transfers. All payments are processed through secure, encrypted gateways.

Yes! We use bank-grade encryption and comply with PCI DSS standards. Your payment information is never stored on our servers—all transactions go through secure payment gateways.

Once your order ships, you'll receive a tracking number via email and SMS. Log into your account and go to "My Orders" to see real-time tracking of your shipment.

Return policies are determined between buyers and sellers. We facilitate communication and dispute resolution. Most sellers accept returns within 7 days of delivery if products are damaged or defective.

All users must complete KYC (Know Your Customer) verification. We verify government-issued ID, business registration, and bank details. This ensures a safe, legitimate marketplace for everyone.

Our dispute resolution team investigates all complaints fairly. We review evidence from both parties and make a decision within 7 days. You can also file complaints with our admin team.

After a completed transaction, both buyers and sellers can leave ratings (1-5 stars) and written reviews. These help the community make informed decisions. Ratings are verified and moderated.

We follow strict data privacy practices and comply with data protection laws. Your personal information is only shared with transaction partners and never sold to third parties. Read our full Privacy Policy.

MewadInternational works on Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience. The platform is fully mobile-responsive.

Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link. Click the link and create a new password.

Accounts may be suspended for suspicious activity, KYC verification failure, or violating our Terms of Service. Check your email for details. Contact our support team to appeal or resolve the issue.

Email us at [email protected] or use the contact form on our website. Our support team responds within 24 hours. For urgent issues, call our helpline: 9271487890.